Case Study: OSF HealthCare reduces contract labor and boosts workforce mobility with Guild Education

OSF Healthcare reduces contract labor by 60% with Guild

OSF HealthCare, a healthcare ministry serving rural communities, faced significant challenges from expensive contract labor, limited career advancement pathways, and talent shortages. Their traditional education benefits were seen as exclusive and deterred employees due to work commitments and upfront costs, which also limited diversity and internal mobility. To address this, they partnered with Guild Education for accessible education and skills training.

Working with Guild, OSF HealthCare implemented a mission-driven strategy that included a 12-week Medical Assistant program with paid apprenticeships, eliminated manager approval and out-of-pocket payments for education, and fostered cross-functional collaboration. The results were substantial, including a 60% reduction in contract labor utilization in the first year, an 89% retention rate in apprenticeships, and a $3 return for every $1 invested in workforce development. Guild helped OSF achieve these measurable impacts and significantly strengthen its workforce capacity.

OSF Healthcare