Case Study: Scaleway increases documentation engagement with Guideflow

Scaleway boosts documentation engagement to 50% completion with Guideflow

Scaleway, a France-based cloud provider, faced a challenge as its documentation team lacked analytics on how users engaged with their content. Without user-level statistics, they couldn't identify which sections of their guides were helpful or where users struggled, preventing targeted improvements. This issue threatened their ability to scale documentation effectively alongside their growing product offerings and customer base.

By implementing Guideflow's interactive demos, Scaleway transformed its static documentation into dynamic, measurable learning experiences. The solution provided actionable user insights, revealing a 50% guide completion rate, and allowed for modular content updates that made maintenance drastically easier. This data-driven approach enabled the team to optimize content based on actual user behavior, saving significant time and enhancing the overall user experience.

Scaleway