Case Study: Safety NetAccess achieves 25% higher efficiency and increased project manager capacity with GUIDEcx

Safety NetAccess Boosts Project Manager Capacity with Custom-Built Workflows from GUIDEcx

Safety NetAccess, a family-owned designer, builder, and support provider of wired and wireless networks across hospitality, assisted living, resorts, and public venues, was managing over 100 largely customer-facing projects at a time but lacked a client-facing, time-management system that reflected their service quality. Their previous onboarding and project-management tools were dull, didn’t scale, and placed heavy follow-up burdens on project managers, so they selected GUIDEcx’s client-facing project management platform to replace the legacy system.

GUIDEcx delivered a customizable, centralized platform that lets project managers create tasks, assign ownership, track timelines, and consolidate job documentation (including 80–120 photos per job), giving clients visibility and automation where needed. The GUIDEcx solution boosted Safety NetAccess’s efficiency by 25%, enabled project managers to handle up to 60 projects concurrently, improved client satisfaction through clearer timelines and AI-driven data, and smoothed onboarding and project closeout processes.

Safety NetAccess

Richard Stokes

Lead Project Manager