Case Study: Alleva reduces client implementation time by 68% and doubles their sales team with GUIDEcx

Alleva Reduces Client Implementation Time by 68%, Doubles Their Sales Team

Alleva is an electronic medical records (EMR) platform for behavioral health treatment centers that struggled with a lengthy, disorganized onboarding process—often taking six months or more and tracked via Google Sheets—while rapidly adding 15–20 clients per month. To scale and bring order to implementations, Alleva turned to GUIDEcx and its implementation/onboarding platform.

GUIDEcx centralized tasks, workflows and custom templates, giving Alleva visibility, delegation and client-facing transparency. As a result, Alleva cut average implementation time from 213 to 68 days (a 68% reduction), doubled its sales team in 2021, now completes 8–10 projects per month, and more easily manages staffing (including four full-time trainers), all while improving client confidence through clearer processes.

Alleva

Emilee Krupa

Training Director