Case Study: Reach Brands achieves 30-day Amazon seller go-lives at scale with GUIDEcx

How Reach Brands Onboards Amazon Sellers at Scale

Reach Brands, a services firm that helps sellers grow on Amazon, needed a better way to manage client onboarding. Before GUIDEcx, their process relied on a 100+ row spreadsheet and an unfinished Pipedrive board, which made it hard to track progress, keep clients aligned, and consistently hit their promised 30-day launch window.

With GUIDEcx, Reach Brands moved to a single, template-driven onboarding workspace built around day-one templates, shared weekly cadence, and post-onboarding support workflows. The result: one operations lead has onboarded 60+ brands while consistently meeting the 30-day go-live target, with fewer after-hours emergencies and more visibility for both internal teams and clients.

Reach Brands

Jenna Mac Killop

Onboarding Project Manager