Case Study: King’s College London boosts student engagement with Guidebook

King’s College London drives 17,000 app downloads with Guidebook

King’s College London, a top global university, faced challenges with its outdated Welcome Week communication. The institution relied on static PDF schedules that were not mobile-friendly, leading to information inaccuracies and a high administrative burden for staff who had to manage errors and answer student queries. To address this, they partnered with Guidebook to implement a dynamic mobile app solution.

Guidebook provided a customizable app that offered personalized schedules, live updates via push notifications, and a collaborative portal for content management. This solution resulted in impressive adoption with 17,000 downloads and over 1 million sessions. The app received overwhelmingly positive feedback from students, significantly reduced administrative strain, and enhanced the overall student engagement experience during orientation.

King’s College London