Case Study: Emerson cuts training time by 80% with Guidde

How Emerson Cut Training Time by 80% with Video Guiddes

Emerson, a global manufacturer, faced a significant challenge in training its teams across 150 countries on complex financial processes. Their reliance on written manuals for ERP, accounts receivable, and reconciliation workflows was overwhelming, with creating documentation for a single process taking up to two weeks. This method was inefficient and failed to effectively train their global workforce.

To solve this, Emerson implemented Guidde's video platform. The solution allowed experts to quickly create visual, step-by-step tutorials by simply recording their screens. Guidde enabled the creation of multilingual content and provided organized workspaces for different global teams. The results were immediate: documentation time was cut by 80%, training-related support tickets dropped significantly, and the videos received a 100% usefulness rating from employees, drastically improving self-sufficiency and knowledge retention.

Emerson

Brenda Aguirre

Accounts Payable & Esker Implementation SME