Case Study: Home From Home achieves Airbnb growth and operational efficiency with Guesty

Why a South African Property Management Company Turned to Guesty to Conquer Airbnb With More Than 300 Listings

Home From Home, a South African serviced-apartments property management company with hundreds of listings, struggled to manage fast-growing reservations across channels like Booking.com, Agoda, Expedia, and Airbnb. Their existing hotel management software couldn’t sync Airbnb bookings, forcing manual calendar updates for more than 90,000 annual reservations and causing hours of daily work plus costly double bookings.

Guesty implemented a property management platform with automatic channel syncing, Multi-Calendar, Unified Inbox, auto-messaging, Owners Portal, and multi-listing tools. With Guesty, Home From Home saved hours each day, reduced booking conflicts, and improved guest and owner communication. Airbnb became a major revenue source, contributing 20–25% of total income, and in the first quarter of 2019 they earned more on Airbnb than in the entire previous year.

Home From Home

Charles Bloem

Founder