Case Study: Hauzz achieves 3X portfolio growth in 5 months with Guesty

How This Malaysian Short-Term Rental Business Grew 3X in 5 Months

Hauzz, a Malaysian short-term rental operator founded by Kim Chang and Kevin Tan, faced the challenge of scaling beyond its initial 50-unit portfolio while managing a long pipeline of properties with limited resources. To grow quickly and profitably, Hauzz chose Guesty’s property management system (PMS), prioritizing automation and integrations to professionalize operations and support expansion.

Guesty implemented automated messaging workflows, Business Models and Accounting features, and smart-lock integrations to streamline check-ins, financial calculations, and owner/vendor agreements. As a result, Hauzz cut over 40% of operational time and labor, saved nearly 20 hours per week (avoiding two full-time hires), improved response times and occupancy, and expanded to over 100 properties in five months — with leadership estimating 30–40% growth last year thanks to Guesty.

Hauzz

Kevin Tan

Founder and Chief Executive Officer