Case Study: Air Peace of Mind achieves triple‑digit growth and major time savings with Guesty

How This London-Based Property Management Company Achieved Both

Air Peace of Mind is a London-based property management company founded in 2016 by Emily Bruce‑Watt that scaled rapidly to manage 180 short‑term rentals. As the business grew, the basic software they were using lacked a unified calendar and centralized guest communication, forcing the team to log into multiple channels and triple‑check bookings — a pain point they sought to solve with Guesty’s short‑term rental management platform.

Guesty implemented its platform — including the Inbox, Auto‑Messages and Auto‑Reviews, reservation reports, and channel integrations — to centralize messaging, automate communications, and distribute listings to additional platforms like TripAdvisor and Booking.com. The change cut about seven hours of manual work per week (three hours from trusting the system and four hours from messaging automation), improved response rates and Airbnb rankings, and supported Air Peace of Mind’s triple‑digit year‑over‑year growth.

Air Peace of Mind

Emily Bruce Watt

Managing Director