Case Study: Les Cles Biarrotes achieves 85% summer booking occupancy amid the pandemic with Guesty

How This Family Business In The French Countryside Locked In 85% Summer Booking Occupancy Amid The Pandemic

Les Cles Biarrotes, a family‑run vacation rental business in the French Basque countryside that grew to 40 properties, struggled to scale while managing operations, calendars and revenue with spreadsheets and paper. To implement dynamic pricing, apply different rates and offer last‑minute deals they partnered with Guesty and its property‑management tools.

Guesty gave Les Cles Biarrotes automated pricing and minimum‑night rules, analytics for income and expenses, the “send‑a‑quote” feature, and a unified platform with role‑based access for staff, owners and cleaners. With Guesty’s tools they quickly pivoted during COVID‑19, capturing a surge of local, last‑minute bookings and reaching 85% booked occupancy over the summer with rates even higher than in 2019.

Les Cles Biarrotes

Isabel Malsch

Founder