Case Study: Hoste scales from a single unit to 100 active listings with Guesty

How These Two Brothers Are Offering Contact-Free & Instagram-worthy Stays For Anyone Looking To Explore The Great Outdoors

Hoste, founded by brothers Evan and Philip Wilburn, grew from a single basement listing to 100 active short- and mid-term rental listings in under three years but faced the classic scaling challenges: managing guest communication across platforms, coordinating cleaning and operations, and quickly adapting to COVID-19–driven guest concerns about contact-free stays and cleanliness. To address these operational pressures and keep properties contact-free with keyless entry and self check-in, Hoste turned to Guesty’s property management platform and automation tools.

Guesty centralized Hoste’s operations with a unified inbox, automated guest messaging, channel-synced reservations, and Marketplace integrations (dynamic pricing, cleaning/maintenance, guest verification), while Guesty’s API let Hoste build internal automation, accounting, and analytics. The result: Hoste scaled to 100 listings with a lean ~20-person team, hit 100% capacity in its market when restrictions eased, maintained year-over-year occupancy without cutting rates, saw average lead time tighten to 15 days, and increased average stay length from 3–4 nights to about 6 — outcomes made possible by Guesty’s platform.

Hoste

Evan Wilburn

Co-Founder