Case Study: Innkeeper achieves 900% growth and triples revenue projections with Guesty

How Innkeeper Achieved 900% Growth and Tripled Its Revenue Projections With Guesty

Innkeeper, founded by João Alves and his brother in 2018, began as a single vacation rental in the Algarve and quickly needed to scale operations across Portugal. To automate guest communication, delegate team tasks and meet new COVID‑19 contactless expectations, they selected Guesty as their property management platform.

Using Guesty since day one — leveraging its automation tools and Marketplace integrations like PriceLabs and Chekin — Innkeeper automated messaging, check‑in/check‑out workflows, dynamic pricing, pre‑stay reporting and analytics while enabling keyless entry. As a result, Innkeeper grew from 6 to over 60 short‑term rentals (900% growth in one year), operated with roughly 33% of the workforce otherwise required, achieved 9.6+ guest ratings, improved occupancy and saw projected 2020 revenue triple 2019 levels — outcomes credited directly to Guesty.

Innkeeper

João Alves

Founder and General Manager