Case Study: Upstay achieves 650% growth and nearly $500K/year savings with Guesty

How Guesty Helped Upstay Grow Into A Professional Aparthotel & Vacation Rental Hospitality Brand

Upstay, founded by Andrew Lenjosek, scaled quickly from a tech startup into a professional aparthotel and vacation rental brand managing 150+ units across the US and Canada. As Upstay grew past 40 listings, Andrew was still running operations and customer service himself and found existing PMS solutions inadequate, so he selected Guesty for its property management automation, revenue management tools, and marketplace integrations.

Guesty implemented automation for guest messaging and multi-channel listing updates, Revenue Management Tools, and integrations such as PriceLabs, plus core features like a Unified Inbox, Multi-Calendar and a Direct Booking Website. As a result, Upstay has grown 650%, expanded from three to five cities, avoided hiring 5–10 additional staff (saving nearly half a million dollars a year), and achieved higher occupancy, more listing clicks and views, and an increased average nightly rate — all credited to Guesty’s platform and support.

Upstay

Andrew Lenjosek

Founder