Guesty
103 Case Studies
A Guesty Case Study
Seven Living, founded by Joshua Warburton and Charlie London after scaling from a single Airbnb listing into a professional aparthotel brand, faced the challenge of moving beyond manual, Airbnb-only operations as they expanded. Needing a scalable property management system, the team turned to Guesty (onboarded April 2019) to replace pen-and-paper processes and handle growing guest communications, bookings, and financial tracking.
Guesty provided a full PMS solution — including Automation Tools, Auto Payments, 24/7 Guest Communication Services and a branded direct-booking website — which standardized messaging, automated payments and covered guest inquiries around the clock. The result: Seven Living scaled to 170+ units (a 750% increase in one year), improved occupancy and revenue through more channels, expanded from one region to ten, and regained operational capacity to onboard more properties thanks to Guesty.
Charles London
Director