Case Study: Capitalia scales from 60 to 600+ listings with Guesty

Capitalia grows from 60 to 600+ units with Guesty

Capitalia, a luxury vacation rental company in Mexico, faced operational challenges as it grew from a single property to 60 diverse units. Their existing systems could not support their aggressive growth targets across multiple property types and OTAs, risking guest experience and operational control. To scale efficiently, they needed a unified platform and turned to Guesty for its property management system.

By implementing Guesty, Capitalia centralized its operations. The solution provided tools for multi-unit management, automated guest communications via a unified inbox and AI, and integrated damage protection for high-value properties. This allowed Capitalia to scale to over 600 units while maintaining a 76% occupancy rate and achieving 45.3% year-over-year revenue growth. Guesty's platform was integral to streamlining their expansion.

Capitalia