Case Study: She's Going achieves streamlined operations and higher revenue with Guesty

A Property Manager Turns A Dream into A Career With Guesty

She’s Going founder Samantha Viola is a nomadic entrepreneur and short-term rental property manager who turned a small portfolio into 26 units within eight months. As the business grew, juggling cleaning schedules, multi-channel inboxes, finances and bookings led to mistakes like double bookings, staff miscommunications, erroneous guest charges and occasional bad reviews—so she evaluated property management platforms and chose Guesty.

Guesty’s property management platform—using features such as the Unified Inbox, Multi-Calendar, extensive API integrations and 24/7 Guest Communication Services—centralized her operations, automatically synced channels and provided templates/saved replies. The result was immediate time savings, fewer operational hiccups, improved guest service, the ability to expand across more channels and a substantial increase in overall revenue that She’s Going now monitors with Guesty.

She’s Going

Samantha Viola

Founder