Case Study: BookToStay achieves 100% portfolio growth and 200% aparthotel inventory increase with Guesty

100% Increase in Portfolio Management & 200% Growth in Aparthotel Inventory How Guesty Helped Enable BookToStay To Flourish Amid

BookToStay, a Gold Coast–based property management company managing over 40 serviced aparthotel listings, faced limitations with prior property management software and needed a more reliable, comprehensive PMS as COVID-19 disrupted travel. After evaluating options, BookToStay chose Guesty in April 2020 for its end-to-end property management capabilities to support revenue management, automated messaging, and operational efficiency.

Using Guesty’s PMS—including the Unified Inbox and Automated Communication tools—BookToStay ran lean through lockdowns, revised pricing and policies quickly, and scaled operations. The results were dramatic: management portfolio growth of over 100% in six months, a 200% increase in aparthotel buildings, market-leading sold rooms and revenue since May, and an estimated time saving of about one hour per property per week thanks to Guesty.

BookToStay

Tim O’Shea

General Manager