Case Study: U.S. Conference of Mayors streamlines family activity RSVPs with Guest Manager

U.S. Conference of Mayors - Customer Case Study

The U.S. Conference of Mayors needed a way to manage RSVPs for tours and activities for mayors and their families during their annual event in San Francisco. The challenge was coordinating a limited number of bus seats across multiple activities, as managing bookings, changes, and cancellations manually via email was not feasible. Guest Manager provided a solution using its event registration and online booking products.

Guest Manager implemented a responsive website for activity RSVPs and provided features for self-service modifications, confirmation emails, and an onsite check-in app. This solution saved the client dozens of man-hours by automating RSVP management and freeing up staff from last-minute changes. The vendor's tools enabled efficient and organized transportation for the event's 500 attendees.

U.S. Conference of Mayors