Case Study: Deighton Cup achieves reliable, secure online festival ticketing with Guest Manager

A Guest Manager Case Study

Preview of the The Deighton Cup Case Study

The Deighton Cup - Customer Case Study

The Deighton Cup, a large annual horseracing festival in Vancouver, required a robust online ticketing and event management solution that could securely handle over 5,000 attendees. Their challenge was finding a vendor that offered complete brand control, could manage high-volume sales and onsite scanning, and supported advanced needs like bundled VIP packages, comp tickets, and ticket imports from third-party sellers, all at an affordable rate. They selected Guest Manager for its registration and operations products.

Guest Manager implemented a fully branded ticketing portal with features for selling packages, add-ons, and managing comps. The solution included importing external tickets, providing laser scanners for efficient check-in, and offering optional onsite support. The result was a seamless experience for both the organizer and attendees. The Deighton Cup achieved its goals and continues to use Guest Manager for its online ticketing every year.


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