Case Study: TEDxVancouver checks in 4,500 attendees in under an hour with Guest Manager

TEDxVancouver - Customer Case Study

The customer, TEDxVancouver, faced significant challenges with its previous ticketing system, which was incapable of handling the complexities of its large annual conference. Key obstacles included managing personalized name badges, facilitating ticket transfers, and processing team registrations. They turned to the vendor, Guest Manager, for a more reliable and flexible solution using its comprehensive registration and on-site event management products.

Guest Manager implemented its full suite of features, including customized registration links, branded Apple Wallet tickets, a ‘Forward to Friend’ promotion, and an integrated lunch add-on system. This solution provided the necessary scalability and reliability for the 4,500-attendee event. The results were highly successful, with over 350 tickets sold through the friend promotion, more than 500 lunches pre-sold, and the entire audience checked into Vancouver’s Rogers Arena in under an hour. Guest Manager’s system proved crucial to the event's smooth operation.

TEDxVancouver