Case Study: Packwood Grand achieves exclusive online ticketing and VIP management with Guest Manager

Packwood Grand - Customer Case Study

Packwood Grand, an exclusive horse racing and social event in Calgary, needed a sophisticated system for online public ticketing and private VIP client management. Their challenge was managing the high demand for tickets while still reserving capacity for media, sponsors, and VIPs, requiring precise tracking, the ability to set aside tickets for later payment, and concierge service for VIP table sales.

Guest Manager provided a solution with its online ticketing software. Key features included a bundling option to sell VIP tables as a single package, exclusive presale controls with custom links, and precise inventory management to release tickets to specific groups. This allowed Packwood Grand to seamlessly manage 3,000 attendees for their coveted event, ensuring a smooth experience for all guests.

Packwood Grand