Case Study: Harvest Haus boosts festival sales and streamlines check-in with Guest Manager

Harvest Haus - Customer Case Study

Harvest Haus, an annual Oktoberfest event in Vancouver, needed a reliable event management platform to handle the complex ticketing and sales for its large, multi-weekend festival. The challenge involved quickly processing thousands of guests through check-in, merchandise sales, and a cashless token system within short four-hour event windows, while also managing VIP packages, promoter programs, and corporate bundles.

Guest Manager provided a centralized solution integrating online ticketing, an ecommerce storefront, a cashless system, and promoter management. This allowed Harvest Haus to issue a single barcode for each guest to manage all purchases and tickets, significantly boosting merchandise sales, cutting down on lines, and streamlining operations. The measurable impact for Harvest Haus was the successful management of over 8,000 attendees across two weekends, with enhanced revenue from integrated sales.

Harvest Haus