Case Study: CODA Nightclub streamlines guestlist check-ins with Guest Manager

CODA Nightclub - Customer Case Study

CODA Nightclub, a nightclub in Toronto, faced significant challenges with inefficient door management using error-prone paper guestlists. They had no accurate way to track cover fees or promoter performance, which slowed down their lines and impacted their service. To address this, they turned to the vendor Guest Manager and implemented its On Site product for digital check-in and guestlist management.

The solution from Guest Manager involved using its iPad app to manage digital, real-time guestlists, which drastically sped up the door process. The club could now easily check guests in, track comps and discounts, and attribute every guest to a specific promoter for performance reports. The results included efficient door management for their 1,000+ weekly attendees, reliable offline operation, and finally having accurate data on covers paid and promoter performance.

CODA Nightclub