Case Study: Via 3L achieves stronger company-wide communication with GuavaHR

Via3L - Customer Case Study

The customer, Via3L Lithuania, a Baltic logistics service provider, faced a significant internal communication challenge. With only 30% of their workforce using computers, reaching all employees was difficult. They had resorted to personal emails and a physical billboard, and a later attempt using a Facebook group only engaged half of their team. They needed a single, accessible channel to communicate with their entire organization. This led them to the vendor, GuavaHR.

GuavaHR provided a centralized communication platform that was accessible via phone or computer. With the vendor's support and a strong internal push for openness, over 80% of employees were using the system within four weeks of implementation. This adoption rate grew to 90%, ensuring all important company news, from quarterly results to birthday greetings, reached everyone. The solution empowered their CEO to promote transparency and successfully unified their communication, especially among warehouse staff who previously were difficult to reach.

Via3L

Jelena Praakel

Human Resources Manager