Case Study: North East Underlayments achieves accurate payroll and time tracking with GTM Payroll Services

North East Underlayments LLC - Customer Case Study

North East Underlayments LLC, a northeastern U.S. contractor offering underlayments, coatings, and spray foam insulation, was struggling with payroll and HR administration using ADP. The company had problems with PTO accrual tracking, daily-rate wage calculations, manual spreadsheet work, and ADP’s failure to deliver promised training and certified payroll reports. GTM Payroll Services, using its isolved HCM platform, became the payroll and HR partner they needed.

GTM Payroll Services implemented an integrated, cloud-based HCM solution that automatically tracks PTO balances and accruals, calculates wages correctly for North East Underlayments’ daily-rate system, and generates certified payroll reports. The switch eliminated manual spreadsheets, improved reporting accuracy, and gave employees self-service access to PTO, pay stubs, and W-2s. As a result, North East Underlayments saved time, reduced errors, and reported that their records were “in perfect order.”

North East Underlayments LLC

Mary Fuller

Office Manager