Case Study: Mental Health Association in New York State achieves accurate, timely payroll and HR support with GTM Payroll Services

Mental Health Association in New York State - Customer Case Study

The Mental Health Association in New York State (MHANYS) is a nonprofit advocacy and support organization that oversees 30 affiliates and employs about 10 full‑time staff. After their prior payroll provider raised rates, was slow to respond, and lacked an easy way to access and process payroll or offer HR guidance, MHANYS engaged GTM Payroll Services for payroll processing and HR Central.

GTM Payroll Services assigned a dedicated account manager, provided fast service responses, ensured on‑time, accurate direct deposits and quick corrections, and gave MHANYS access to HR Central for employment guidance. As a result, MHANYS reports reliable payroll execution, faster report generation and issue resolution, smoother transitions between GTM representatives, and reduced administrative burden so staff can focus on other priorities.

Mental Health Association in New York State

Andrea Hauser

Senior Accountant