Case Study: Make-A-Wish Northeast New York achieves streamlined payroll and local support with GTM Payroll Services

Make-A-Wish - Customer Case Study

Make-A-Wish Northeast New York, a small nonprofit chapter serving the 518 area code with nine full-time staff and seasonal hires, was frustrated by a large national payroll provider’s poor service and complex processes. In 2008 they turned to GTM Payroll Services for payroll processing and direct deposit services to gain local support and simpler payroll operations.

GTM Payroll Services streamlined Make-A-Wish’s payroll by integrating processing with their accounting system for easy adjustments, providing responsive account management, and handling direct deposit to simplify pay delivery. As a result, Make-A-Wish reports payroll is now “simple and seamless,” staff time and administrative complexity have been reduced, and communication and support from GTM Payroll Services have markedly improved.

Make-A-Wish

William C. Trigg

Chief Executive Officer