Case Study: Cost Plus World Market achieves greater supply chain visibility and ocean freight savings with GT Nexus

Automating supply chain visibility and ocean transportation management processes delivers costsavings and increased control for a specialty retailer

Cost Plus World Market, a specialty retailer importing products from more than 50 countries, was struggling with poor supply chain visibility and unreliable shipment data from its manual, Access-based tracking process. The company needed better control over imports, earlier exception handling, and improved support for finance, inventory, distribution, and merchandising teams, so it turned to GT Nexus for an on-demand supply chain visibility and ocean transportation management solution.

GT Nexus implemented on-demand visibility and online ocean contract rate negotiation, helping Cost Plus World Market improve data quality from about 60% to the high 90s. The retailer gained milestone-level tracking across 10 to 15 events per shipment, improved staff productivity, achieved ocean freight savings, and managed import growth without adding headcount.

Cost Plus World Market

Rhona Lishinsky

Senior director of logistics