Case Study: Urtica streamlines B2B medical ordering with Grupa KMK's dedicated B2B platform

Urtica digitalizes 30,000 products with Grupa KMK

The customer, Urtica, a major distributor of pharmaceuticals, faced challenges with errors, delays, and inefficiency from processing orders and complaints via phone and email. The vendor, Grupa KMK (Cognize), implemented a dedicated B2B platform to address these issues.

Grupa KMK (Cognize) delivered a custom-built B2B system designed specifically for Urtica's requirements. The solution streamlined the processes for orders and complaints and provided real-time data administration. This implementation helped eliminate errors and delays, resulting in a more efficient and organized operation for the customer.

Urtica