Case Study: Forest Hills Bagels boosts order volume and reaches new customers with Grubhub

Forest Hills Bagels drives 80% of Grubhub orders with promotions

Forest Hills Bagels, a family-owned bagel shop in Queens, New York, needed to expand its business beyond its local walk-in customers through delivery. They sought a delivery partner that could match their high level of service and help them reach new customers. They turned to the vendor Grubhub for its online ordering and delivery services.

The solution implemented with Grubhub involved utilizing supplemental delivery to expand their zone and creating targeted promotions. By testing different marketing tools and offers, such as discounts on specific items, Forest Hills Bagels was able to dramatically boost order volume. As a result, 80% of their Grubhub orders came from promotion redemptions, helping them grow their customer base and revenue.

Forest Hills Bagels