Case Study: Woods Supermarket streamlines ordering and boosts upsells with GRUBBRR kiosks

Woods Supermarket drives 100% kiosk ordering with GRUBBRR

Woods Supermarket, a community-focused grocer, sought a new kiosk provider for its Weekenders dining concept. Its previous kiosks had limited functionality, a poor user interface, and could not accept payments, creating a suboptimal experience for both guests and staff. This led them to partner with GRUBBRR for a more dynamic solution.

GRUBBRR implemented its Samsung kiosk platform, which streamlined the entire ordering and payment process. The results were significant: 100% of in-store orders were placed on the kiosks, the average ticket size reached $11.44, and 46% of orders included an upsell. GRUBBRR's solution provided a frictionless experience for guests and delivered substantial operational efficiencies for Woods Supermarket.

Woods Supermarket