Case Study: PDQ achieves a 25% average ticket increase with GRUBBRR kiosks

PDQ boosts average ticket 25% with GRUBBRR

PDQ, a restaurant chain known for its hand-breaded chicken, faced the challenge of adapting to changing consumer behavior as guests began seeking more technology-driven ordering options. While open to innovation, some executives were concerned that introducing kiosks would diminish the personal touch with their customers. They turned to vendor GRUBBRR to find a solution.

PDQ selected GRUBBRR's self-ordering kiosks after testing several options, impressed by the platform's integrations, user experience, and smart upsell features. The implementation was highly successful, modernizing the guest experience and boosting revenue. The partnership with GRUBBRR resulted in a 25% increase in average ticket value and led to a rapid company-wide rollout of the kiosks.

PDQ