Case Study: Washington State Fire Fighters’ Association achieves major time and cost savings with GrowthZone

Washington State Fire Fighters’ Association - Customer Case Study

The Washington State Fire Fighters’ Association, a volunteer-run organization based in Olympia, WA, struggled to manage its annual conference registrations using a third-party setup that relied on RegOnline. They frequently received minimal or inaccurate registration data, had trouble tracking who was signed up for which classes, and lacked a flexible, efficient way to handle volunteers’ workloads.

After switching to GrowthZone, the association gained a single system for on-the-fly class changes, integrated credit-card payments, and department invoicing, plus improved member communications. The staff saw significant time and cost savings, members reported much easier registration, and GrowthZone’s responsive support helped tailor the system to the association’s needs.

Washington State Fire Fighters’ Association

Ron Roy

Conference Coordinator/Benefits Coordinator