Case Study: Oregon Trucking Association achieves accurate member data and streamlined self-service with GrowthZone's MemberZone

Oregon Trucking Association - Customer Case Study

The Oregon Trucking Association (OTA), a Portland-based trade group serving nearly 600 members for more than 75 years, faced growing frustration with an outdated association management system. Staff struggled with inaccurate and incomplete records, duplicate open profiles, and lapsed members retaining full access, prompting Marketing & Communications Manager Vilija Jozaitis to seek an AMS that was easier to manage, allowed member self-service updates, and produced meaningful reports to guide operations.

OTA chose GrowthZone’s MemberZone, whose data-management features, integrations, affordable pricing, and strong customer support met their needs. Implementation delivered accurate membership data, tracked communications and event attendance, enabled members to update profiles and register online, and—thanks to hands-on onboarding—minimized changeover stress while improving day-to-day operations.

Oregon Trucking Association

Vilija Jozaitis

Marketing & Communications Manager