Case Study: Builders & Remodelers Association of Greater Ann Arbor achieves faster, automated payment processing with GrowthZone

Builders & Remodelers Association of Greater Ann Arbor

The Builders & Remodelers Association of Greater Ann Arbor (BRAG), a professional trade group representing nearly 400 local home‑building businesses, was struggling with time‑consuming billing and payment processing. With a lean staff and limited budget, routine tasks like manual payments forced overtime and took focus away from member services.

BRAG implemented GrowthZone’s cloud-based membership platform and GrowthZone Pay, with hands-on support during the transition. The association now auto‑charges stored cards, automatically records deposits, and offers member‑directed monthly payment plans—eliminating weekend manual processing, freeing staff time, and improving the member experience.

Builders & Remodelers Association of Greater Ann Arbor

Andrea Sullivan

Meeting & Event Director