Case Study: Zyxel streamlines global GDPR deletion requests with GrowthDot's GDPR Compliance

How Zyxel streamlined global GDPR deletion requests with GDPR Compliance

Zyxel, a global computer networking products company, faced a significant challenge in managing up to 20 daily GDPR deletion requests after years of using Zendesk. They lacked a reliable and scalable automation tool to handle this mandatory data cleanup, which was critical for global compliance. They turned to the GDPR Compliance app from GrowthDot for a solution.

GrowthDot's solution provided an out-of-the-box, automation-ready tool that fit Zyxel's custom workflows. By implementing the app, Zyxel successfully automated its daily ticket and user deletion processes. This ensured ongoing global compliance, saved considerable time on manual tasks, and resulted in a well-organized and tidy Zendesk environment.

Zyxel

Tobias Hermanns

System Engineer