Case Study: The Dots achieves company-wide data transparency and sharper OKR focus with Grow.com

The Dots - Customer Case Study

The Dots is a professional network for creators, freelancers and startups—launched in 2014 and now with 275,000 members—whose rapid growth made prioritisation and capacity management increasingly difficult. Leadership adopted OKRs to focus work on company goals, but the existing analytics tool produced slow, manual, static reports, creating a reporting bottleneck that hampered visibility and decision-making.

By implementing Grow, The Dots put real-time, automated OKR dashboards in the hands of executives and teams, with shared links for company-wide visibility and controlled access for sensitive operational views. The change saved time on reporting, made data accessible and understandable across the organization, and—combined with OKRs—helped the company focus on the projects that matter most, improving productivity and alignment.

The Dots

Harry Harrison

Head of Product & Growth