Case Study: ShipMonk (fulfillment & inventory management company) achieves real‑time integrated reporting, lower Cost Per Acquisition, and cross‑team visibility with Grow.com

ShipMonk - Customer Case Study

ShipMonk is a fast‑growing fulfillment and inventory management company that helps startups and SMBs scale. As the business expanded, data became scattered across tools and spreadsheets, making reporting slow, manual, and unreliable — leaving teams “flying blind” on KPIs and marketing funnel performance.

ShipMonk implemented Grow to integrate data from across the organization and immediately track metrics like cost per acquisition, lifetime value, packages shipped, warehouse efficiency, cohort value, and sales performance. The platform delivered real‑time dashboards used company‑wide, lowered CPA and waste, sped up reporting, improved benchmarking and cross‑team visibility, and gave ShipMonk actionable insights to optimize growth.

ShipMonk

Kevin Sides

Chief Marketing Officer