Case Study: a leading site network achieves 580% more scheduled participants with Grove AI

Leading Site Network Schedules 580% More Participants with Grove AI

The customer, Leading Site Network, a growing US-based site management organization (SMO) with over 15 sites, faced significant operational challenges in scaling its clinical trial recruitment. Their manual processes led to inconsistent results, high costs, and an inability to manage high volumes of participants effectively. To sustain growth, they partnered with Grove AI to implement its Grace AI agent and the Grove AI PRM™ platform.

Grove AI’s solution provided 24/7 engagement and multichannel outreach to automate prescreening, scheduling, and follow-ups. This implementation delivered immediate and substantial results for the SMO, including a 580% increase in scheduled participants and a 56% higher show-up rate for on-site visits. With Grove AI, Leading Site Network now efficiently recruits across all its sites while maintaining high quality and compliance.