Case Study: Orbital Shopping Park improves safety and parking capacity with GroupNexus

In-depth reporting and ongoing site-maintenance to keep Orbital Shopping Park safe and readily available to customers

Orbital Shopping Park, a shopping destination attracting five million visitors annually, faced significant challenges with parking bay misuse and anti-social behavior. Their customer bays were being over-utilized by staff and local stakeholders, and the central location raised safety concerns. They enlisted the help of GroupNexus to address these issues.

GroupNexus implemented a data-driven solution that included an in-depth audit of site usage and the deployment of ANPR cameras for parking management. They also provided a total facilities management package and introduced bespoke security measures, such as body-worn cameras for personnel. As a result, the site achieved the Park Mark award for safety, optimized parking capacity for retail customers, and established a data-backed strategy now used across the client's entire estate of 17 sites.

Orbital Shopping Park