Case Study: Palazzo Versace achieves higher staff happiness and engagement with Groupe.io

Palazzo Versace Paired With Groupe.io to Elevate Staff Happiness and Engagement

Palazzo Versace, an upscale Dubai hotel of the Versace label, needed to improve internal communications and employee engagement—especially for frontline non-desk staff (housekeeping, front desk, janitors) who lacked corporate email access. Word-of-mouth and delayed notices left many employees uninformed, even on off days, so Palazzo Versace partnered with Groupe.io to close the communication gap.

Groupe.io deployed a mobile-first internal communication platform with micro apps (recognition cards, announcements, digital handbooks, training materials) to reach the entire workforce, enable timely top-down updates, public recognition, photo-sharing, and reduce paper use. Six months after deployment, an internal survey showed the workforce happiness index had drastically improved; employees reported feeling more connected and aligned to company goals, and Palazzo Versace saw significant gains in inter-departmental collaboration—outcomes directly attributed to Groupe.io.

Palazzo Versace

Aljaneen Lentejas

Senior Manager