Case Study: Grand View Lodge achieves connected staff and streamlined operations with Groupe.io

GVL Connects Staff and Systems Using Groupe.io, Boosts Productivity

Grand View Lodge, an 80-year-old resort with 900 employees, struggled with dispersed staff who often lacked corporate email, relied on insecure public messaging apps, and were hampered by limited access to the Property Management System (PMS). To address these communication and operational bottlenecks, the resort engaged Groupe.io to deliver a secure, mobile-first corporate network and tailored departmental apps.

Groupe.io implemented company-wide mobile onboarding, group and 1:1 chats, and department-specific apps that let staff access and update the PMS from phones, tablets, or browsers—eliminating silos and improving real-time visibility. The deployment boosted connectivity and efficiency: employees felt more informed, attrition fell 10%, employee satisfaction rose 25%, front desk calls dropped 50%, cleaning time per room fell 20%, and maintenance requests increased 10%, along with reduced bottlenecks and better operational control.

Grand View Lodge