Case Study: Large Retail Chain Company achieves 20% productivity boost and streamlined operations with Groupe.io

Digitizing Processes and Improving Operational Efficiency of a Large Retail Chain

Large Retail Chain Company, operating 30 outlets across six cities with an 8,000-strong workforce, struggled with paper-driven, error-prone processes that slowed operations, reduced compliance, and made it impossible to measure store or associate performance. Facing rising stock and promotional issues and planning to open 10 more outlets, the retailer engaged Groupe.io to digitize and automate day-to-day operations using the Groupe.io digital operations platform.

Groupe.io implemented digital checklists, mobile data collection, a Task Manager, internal communications, and a reporting dashboard to give managers real-time visibility and enforce compliance. As a result, store associate productivity rose 20% within three months, error rates and non-compliance fell, managers could track and rank individual and store performance, and the chain gained the operational control needed to scale — outcomes delivered by Groupe.io’s solution.