Case Study: a Multi-Clinic Healthcare Network cuts clinical documentation time by 3 hours a day with GroupBWT AI agents

a multi-clinic healthcare network cuts clinical documentation time by up to 3 hours a day with GroupBWT

Multi-Clinic Healthcare Network, a US-based network of 45 clinics, was facing significant challenges with clinical documentation. Their physicians were losing two to three hours daily to manual paperwork and charting after patient visits, despite having a modern EMR system. The administrative burden also stretched front-desk staff, and any solution needed to strictly maintain HIPAA compliance and physician oversight, requiring a doctor's review before any change to a patient's record. To address this, they partnered with vendor GroupBWT.

GroupBWT developed a platform of five integrated AI agents to work alongside physicians. The solution included an AI Scribe to draft notes during consultations and an AI Medical Assistant to capture vitals, while other agents handled coding, scheduling, and internal admin tasks. Crucially, all agent recommendations were held for physician review before entering the EMR. This approach implemented by GroupBWT saved physicians up to three hours per day, reduced manual administrative tasks per patient by 50%, and automated the drafting of over 70% of clinical notes.