Case Study: ERMCO reduces timeclock errors and maintenance with Grosvenor Technology HCM terminals

Ermco cuts read errors by 50% with Grosvenor Technology

Ermco, a major manufacturer of transformers, faced significant challenges with their outdated palm reader time and attendance system. The system experienced a high rate of false reads due to greasy or damaged fingerprints in their manufacturing environment, causing bottlenecks. Their vendor, Grosvenor Technology, was tasked with finding a solution that would prevent buddy punching and reduce hardware maintenance issues.

Grosvenor Technology implemented their robust HCM terminals equipped with Suprema biometric readers and PIN pad alternatives. This solution slashed read failure rates and queues by over 50% for Ermco's workforce of 1,100. The new system drastically reduced maintenance, eliminating the frequent repairs needed previously, and provided valuable remote diagnostic capabilities.

Ermco