Case Study: LA Police Gear achieves higher conversion rates and faster page speed with Groove Commerce's BigCommerce managed services

LA Police Gear boosts conversion rate by 34% with Groove Commerce

LA Police Gear was facing significant challenges with their previous managed services provider, including slow site speed, unresolved bugs, poor communication, and a lack of internal BigCommerce expertise. These issues were impairing the user experience and exposing the brand to potential accessibility liability. Seeking a solution, they partnered with Groove Commerce for their Complete Care Managed Services.

Groove Commerce implemented a series of optimizations, including a custom carousel design to improve page speed and ongoing support to bridge the development gap. As a result, LA Police Gear saw a 34% increase in conversion rate, a 13% improvement in Last Contentful Paint, and a 26% increase in Cumulative Layout Shift, demonstrating significant performance gains from the work done by Groove Commerce.

LA Police Gear