Case Study: Boston Children's Hospital boosts workforce wellbeing and engagement with Grokker

Boston Children’s Hospital - Customer Case Study

Boston Children’s Hospital, a 14,000‑employee pediatric medical center, faced rising burnout, blurred work‑life boundaries, sleep problems, and ergonomic issues when the pandemic forced about 8,000 staff to work remotely. Leadership sought an easy‑to‑use, inclusive wellbeing solution to support a geographically dispersed, multigenerational workforce and chose Grokker’s guided, personalized wellbeing platform.

Grokker provided on‑demand, multi‑device access to 4,000+ health videos (including an ergonomics program, Pain Relief with Dr. Kevin Fong) and household sharing to extend benefits. Within the first year ~20% of employees enrolled; the “Seize the Day” challenge drove a 280% spike in engagement in week one, video viewership rose 70%, active users grew 17%, and registered users average about 485 wellness minutes per quarter, helping BCH build community and reduce burnout risk with Grokker.

Boston Children’s Hospital

Suzanne McDermott

Senior Director of Operations