Case Study: aiMotive streamlines customer support and scales its knowledge hub with Grinteq and Liferay

aiMotive migrates 400+ knowledge base pages to Liferay with Grinteq

aiMotive, a leading automated driving technology startup later acquired by Stellantis, faced a challenge scaling its customer support platform. Its extensive documentation, housed in over 400 interlinked Confluence pages, was difficult to maintain and lacked the robust features needed for a growing enterprise. To address this, aiMotive partnered with vendor Grinteq to migrate and upgrade this critical knowledge base to a new Liferay DXP customer portal.

Grinteq engineered a custom HTML-to-XML conversion pipeline to solve the complex migration, handling Confluence's unique macros and preserving all internal links. They rebuilt the content hierarchy within Liferay and developed custom portlets for an intuitive user experience. As a result, Grinteq successfully migrated all content with fewer than 5% broken links, streamlining aiMotive's content management and creating a scalable, efficient customer platform with improved performance.

aiMotive