Case Study: PG&E reduces hazard awareness delay with Gridware Active Grid Response

How PG&E Addresses Hazard Awareness Delay with Gridware AGR Integration with OMS

PG&E, one of the largest utilities in the U.S., faced the critical challenge of hazard awareness delay, where traditional monitoring systems were too slow to detect physical threats to the grid, risking public safety and reliability. To address this, they partnered with Gridware and implemented its Active Grid Response (AGR) platform.

Gridware integrated its AGR platform directly into PG&E's outage management system via a seamless API. This provided real-time, multi-sensor data feeds that drastically reduced dispatch times, streamlined data processing, and enhanced situational awareness. The solution delivered measurable improvements in safety and operational efficiency, proven during recent storm and fire events where it enabled proactive responses to prevent minor issues from escalating.

PG&E

Tim Bedford

Principal Program Manager, Asset Performance Center